Privacy Policy

Sweetnana Privacy Policy

1. Introduction
Welcome to Sweetnana.com. We understand the importance of personal information security and are committed to protecting your privacy. This Privacy Policy details how we collect, use, disclose, and protect the information you provide when you visit our website and use our services.

2. Types of Information We Collect
During your shopping experience on Sweetnana.com, we may collect the following types of personal information:

• Basic Information: Such as your name, email address, contact information, and mailing address.
• Payment Information: Including payment card details, which are used solely for processing transactions and are protected through encryption technology.
• Interaction Information: Data about your interactions with the website, such as browsing history, purchase behavior, and feedback.

3. Use of Information
The information we collect is used for the following purposes:

• Order Processing: To complete your order, including payment and logistics.
• Customer Support: To provide customer support services, resolve your queries, or process refunds.
• Improvement of Products and Services: To enhance our products and services, such as by analyzing data to optimize our website design and offerings.
• Marketing and Promotions: To send you marketing and promotional information, provided you have consented to receive such communications.

4. Sharing and Disclosure of Information
We keep your information confidential but may share it in the following circumstances:

• Service Providers: Third-party service providers who work with us, such as logistics companies and payment gateways, who need this information to provide their services.
• Legal Requirements: When required by law or to protect the legal rights of Sweetnana.com and our customers, we may need to disclose information to government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred, but confidentiality will continue to be protected.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, modification, or disclosure. This includes using SSL encryption technology for data transmission and access control measures within our systems.

6. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other appropriate means.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you need to update your personal information, please contact us at sweetnanaservice@gmail.com.